Managing and Developing Performance looks at the structures you can put in place to build an effective performance management system.
You will examine informal techniques such as Reward and Recognition, Coaching, Counselling and Disciplinary Action. Formal performance management techniques discussed include Performance Appraisals, Key Performance Objectives and Development Planning.
Topics covered include:
- The structure for effective performance management
- Ingredients for effective systems
- Job Descriptions
- Standard Operating Procedures
- Policies
- Training
- Performance Management Systems
- Informal Performance Management
- Reward and Recognition
- Coaching
- Counselling
- Disciplinary Action
- Formal performance management
- Performance Appraisals
- Key Performance Objectives
- Development Planning
About self-paced online courses:
- start when it suits
- progress at a pace that suits you
- you can email or phone for any assistance
- you complete activities along the way trelate what you read twhat happens in your workplace
- you sit an online multiple question exam
- You can print a certificate of achievement only when have completed all the lessons and passed the exam(s)
- Your enrolment lasts 90 days. It can be extended upon request.
Payments
Payments can be made online by using the 'Add tcart' link above. Your payments are processed securely.
After successful processing we enroll you in the course and receive course instructions within 2 working days. Contact onlinehelp@provet.com.au for any help.
If you prefer not tmake payments online then download this ProSkills Registration and Payment form. Fill in the details and fax or post back tAIRC for processing.
Cancellation policy: Nrefunds available once payment is processed.