Learning and Development Workshop Series
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For the last sixteen years, Crampton Consulting Group has delivered professional and personalised education and training to the veterinary industry. 2012 will be no exception.
Our new technical program includes a suite of advanced topics for nurses and new graduate veterinarians.Continuing our support of customer service, management and allied team members, CCG offers seminars and webinars in a variety of programs.
We hope you enjoy our learning and development programs in 2012. Don't forget we offer discounts and specials for multiple registrations and early bird registrations!
Dates and venues are limited - early bookings are recommended.
Mastering Recognition and Acknowledgement Skills: Webinar
19th Jan Price: Early bird $79, Regular price $89
(Audience: All practice staff )
First impressions are lasting impressions. A first impression starts from the moment your client enters the practice or picks up the phone. This webinar will cover the basics of recognitions and acknowledgement skills with some hints and tips on managing multiple interactions in practice. A must for all new employees.
The National Industry Advisory Group for Veterinary Nursing has allocated 1.5 CPD points to this continuing education activity.
Developing Recruitment Tools: Webinar
25th January 2011 Price: Early bird $79, Regular price $89
(Audience: Management )
Having the right tools and templates can set you on your way for a smooth and effective recruitment process. Learn how to set up effective tools and systems in your practice to guide you through your next staff recruitment.
The National Industry Advisory Group for Veterinary Nursing has allocated 1.5 CPD points to this continuing education activity.
Building Rapport and Developing Relationships
Half Day Seminar | Price: Early bird $179, Regular price $199
(Audience: All practice staff)
A strong relationship between staff and clients builds harmony and profitability in a practice. Building these relationships doesn't always come easily. Learn practical tips and practice communication techniques to enable you to build rapport, create lasting relationships and bond clients to your practice. A must for new employees.
The National Industry Advisory Group for Veterinary Nursing has allocated 3.5 CPD points to this continuing education activity.
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