Specifically prepared for Veterinary Nurses and Receptionists, Crampton Consulting Group invites you to join us for the exceptional 2010 Workshop Series.
Designed to develop professional skills and personal excellence, 2010 brings fresh and up-to-date topics including value-add selling in the practice, pet wellness programs and practical skills for practical nurses. Presented by industry experts and respected professionals, the 2010 program is a must for all veterinary practice staff wishing to maximise their potential and complement current qualifications and training.
Dates and venues are limited - early bookings are recommended
CASE IN POINT SERIES #2 | Jun 2010
Red Hot! The role and importance of blood transfusions
Evening Seminar | Price $79
Using blood and blood products saves lives!
Following real case examples, this seminar will provide nurses with a thorough understanding of blood and blood products, the properties of each product and the reason each are used. The preparation of products, rates and routes of administration will be discussed with emphasis placed on the importance of patient monitoring during transfusions and reactions that can occur. All attendees will work through real life case studies and benefit from resources to take back to their practice.
| Adelaide |
Perth |
Melbourne |
Sydney |
Hobart |
Brisbane |
Canberra |
| 1 Jun |
10 Jun |
24 Jun |
8 Jun |
17 Jun |
22 Jun |
29 Jun |
TOXICITY | July 2010
Poisons and their treatment
Full Day Workshop | Price $265
‘My dog ate a bit of pizza with onion on it – will this poison him?’ As veterinary nurses we often have questions like this to answer as our patients are vulnerable to many toxins. This one day workshop will assist you to discover and understand many of these toxins. It will discuss not only the effects of certain toxins and their treatment but also the nursing care that can be implemented to accelerate recovery time and improve their prognosis. A range of toxins will be covered and case examples implemented to demonstrate the importance of nursing.
| Brisbane |
Adelaide |
Perth |
Sydney |
Canberra |
Melbourne |
| 6 Jul |
7 Jul |
13 Jul |
7 Jul |
20 Jul |
22 Jul |
PERCEPTION OF VALUE | August/Sept 2010
Customer service systems
Full Day Workshop | Price $265
Your practice may have a competitive, professional services and staff, but how do you convey this message to current and prospective clients? This workshop will assist participants to delve into their current customer service and marketing systems and work towards unique ways of promoting their practice and retaining clientele. Topics include merchandising, practice promotion, referral programs and professional client engagement systems.
This workshop is proudly sponsored by Hill's Pet Nutrition.
| Sydney |
Melbourne |
Canberra |
Brisbane |
Adelaide |
Perth |
| 18 Aug |
18 Aug |
19 Aug |
24 Aug |
31 Aug |
2 Sep |
CASE IN POINT #3 | August 2010
Enteral (tube) feeding
Evening Seminar | Price $79
We all need food! Nutrition is vital to aid the body’s ability to recover from injury, surgery or disease – yet, it is often overlooked. This evening seminar will discuss the various forms of tube (enteral) feeding, energy requirements and calculations, types of food available, how to tube feed a patient and why it is so important. An ideal seminar for both experienced and new veterinary nurses.
This workshop is proudly sponsored by Hill's Pet Nutrition.
| Brisbane |
Sydney |
Melbourne |
Canberra |
Perth |
Adelaide |
| 3 Aug |
4 Aug |
5 Aug |
29 Jul |
11 Aug |
12 Aug |
CPCR | September/Oct 2010
Cardio Pulmonary Cerebral Resuscitation
Half Day Workshop | Price $175
When was the last time you had to perform CPCR? Be prepared for the next one. This half day practical workshop will provide the most up- to-date information on CPCR; the thoracic and cardiac pump theory, drug administration, task allocation and much more. With the use of our canine and feline mannequins you will perform ‘mock’ CPCR, including intubation, cardiac massage and drug administration.
| Brisbane |
Melbourne |
Canberra |
Sydney |
Adelaide |
Perth |
| 31 Aug |
9 Sep |
21 Sep |
30 Sep |
12 Oct |
21 Oct |
ANAESTHESIA | November 2010
Monitoring anaesthesia in the compromised patient
Full Day Seminar | Price $265
Not all anaesthetics do run smoothly – especially if it is an emergency situation and the patient is already compromised. This full day seminar will focus on understanding anaesthesia, monitoring of the patient, pre-empting and being prepared for any complications. Not only will monitoring equipment be explained but the importance of the nurses role and their observations.
| Sydney |
Melbourne |
Adelaide |
Brisbane |
Canberra |
Perth |
| 2 Nov |
3 Nov |
3 Nov |
9 Nov |
10 Nov |
11 Nov |
CASE IN POINT SERIES #4 | Feb 2011
Oxygen therapy for hospitalised patients
Evening Seminar | Price $79
We all have oxygen – let’s use it! This evening seminar will discuss the importance and role of oxygen therapy and how to administer it effectively. Case examples will be discussed and implemented to demonstrate causes of dyspnoea, oxygen administration and monitoring of the patient. A must for all general and specialist practice nurses!
| Brisbane |
Sydney |
Adelaide |
Melbourne |
Perth |
Canberra |
| 1 Feb |
2 Feb |
2 Feb |
8 Feb |
9 Feb |
10 Feb |
CATHETER CARE | Feb/Mar 2011
An essential nursing skill
Half Day Workshop | Price $79
There is more than the cephalic! This half day practical workshop will demonstrate the importance of correct vascular access and the different routes available. Using our canine and feline mannequins, participants will place intravenous catheters and learn how to secure and monitor them. Intraosseous and arterial catheters will also be discussed; placement, reasons for use and care of sites.
| Brisbane |
Sydney |
Canberra |
Melbourne |
Adelaide |
Perth |
| 15 Feb |
23 Feb |
3 Mar |
15 Mar |
23 Mar |
5 Apr |
COMPASSION FATIGUE | May 2011
Protecting yourself and your team
Evening Seminar | Price $79
Working in a veterinary practice can be stressful. The constant exposure to euthanasia, seemingly uncaring pet owners and the abuse and
suffering of animals can be emotionally overwhelming. Some people can be driven out of the veterinary industry entirely. This evening seminar will look at the symptoms of compassion fatigue, susceptibility and how individuals and teams can support each other in their own wellbeing. Participants will benefit from materials and communication templates for back in their practice.
| Brisbane |
Sydney |
Canberra |
Adelaide |
Perth |
Melbourne |
| 3 May |
10 May |
11 May |
17 May |
19 May |
24 May |
EQUINE NURSING | Jun 2011
First aid and emergency care
Full Day Workshop | Price $265
Push your equine nursing skills to the next level with this workshop on emergency nursing care. Facilitated by specialist equine nurse, Robyn Richards, participants will be guided through recognising signs of ill-health in horses, understanding individual horse behaviour, managing wounds and controlling bleeding and swelling. Benefit from practical bandaging activities on model legs, working through pain management scenarios and specific guidance for working with anxious patients in emergency situations.
| Melbourne |
Sydney |
Brisbane |
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| 7 Jun |
21 Jun |
22 Jun |
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WEBINARS | Your career in your time | 2010/2011
1.5 Hour Live Webinars | Price $79 each
Learning to Lead Series
Are you a practice owner, manager or team leader looking for skills and knowledge? The Leading to Lead webinar series will guide participants through the essentials of management, with interactive learning enhanced by live Q&A and discussion as part of each topic. Presented by Sue Crampton and Janine Temple, leading industry consultants and trainers.
Learning to Lead Series - Motivating Staff: 29 July 2010
Learning to Lead Series - Setting KPI’s: 17 November 2010
Learning to Lead Series - Positive Performance Appraisals: 16 March 2011
Learning to Lead Series - Effective Team Meetings: 15 June 2011
Customer Service Series
We all can benefit from strong customer service skills. The Customer Service webinar series will guide participants through the essentials of key concepts including telephone techniques, difficult clients and general communication strategies. This series will also be enhanced by live Q&A and group discussions during the session. Presented by Sue Crampton and Rosie Overfield, leading communications trainers.
Customer Service Series - Succeeding with Difficult Clients: 22 September 2010
Customer Service Series - Professional Telephone Techniques: 16 February 2011
Customer Service Series - Communication Excellence: 18 May 2011