ANIMAL INDUSTRIES RESOURCE CENTRE
Personalised and professional education and training
CCG Business Services
A wealth of services and products to build your practice today and for the future.
Customised practice training tailored to your pratice's needs.
Meet the team that delivers industry training and consulting services second to none.
Customer profiling / mystery shopper program is used to assess your practice's delivery of customer service.
Operational policies and procedures are an essential part of every well run practice.
Staff management solutions keeps your Human Resources management on track.
Provet DMS combines powerful software with pre-written policies and procedures to dramatically improve the efficiency, performance and profitability of your practice.
Veterinary nursing training delivers nationally recognised qualifications.
Staff Management Solutions
Productive staff are the cornerstone to an effective business. In order to be productive, staff must know what is expected of them from the start - not when they make a mistake. Meaningful Job Descriptions are therefore essential in the veterinary practice.
Crampton Consulting Group has a range of standard job descriptions for the animal care industry available for purchase, along with training and support on the implementation of them in the business. These templates are available in electronic form enabling us to customise and fit them to your staff. To increase effectiveness, corresponding Performance Appraisals are also available. This appraisal allows you to address key areas of performance and address future training issues and employee goals.
The implementation of these vital Human Resources will ensure communication between employer and employee is confusion-free. Expectations of staff and management are clear. To further support this area, a comprehensive coaching program is also available to ensure managers are skilled in the area of staff management.
Contact Animal Industries Resource Centre to find out more information.
Phone 07 3289 1900 or email enquiries@avnrc.com.au
